It’s been a few weeks since the June 3rd introduction of the SV-COM-C25 SkyView COM Radio, but as you may know, it’s not shipping yet. We wanted to take an opportunity to provide an update on what’s happening behind the scenes here at Dynon.
Just before the anticipated ship date of the COM radio, final testing discovered an issue that affects transmission quality in some circumstances. We are working nonstop to fully understand the issue, but the bottom line is that we’re unwilling to ship products that don’t meet our highest standards.
At this time, we don’t have a precise ship date for the COM radio. We hope it to be within the next few weeks. However, with our investigation still active we can’t say that with 100% confidence. Therefore, we will not accept additional orders for the SV-COM-C25 until we have found and fixed the root cause of this issue and have a firm release date. Customer and dealer orders received thus far will remain on file. As is always our policy, no payments will be processed until we have product ready to ship out the door.
We know that this delay will keep some of you from completing your panel as soon as you’d hoped to, and we thank you for your patience and understanding during this delay. Please know that we’re doing everything we can to ship a Dynon-quality product as soon as we possibly can.